At Mayfair Couture, we want every woman to feel confident and satisfied with her purchase. If for any reason you are not completely happy with your order, we offer a straightforward return and refund process for eligible women’s fashion clothing.

Return Eligibility

• Items must be returned within 14 days of delivery.
• Products must be unworn, unwashed, and in their original condition with all tags attached.
• Items must be returned in their original packaging.
• Proof of purchase (order confirmation) is required.

Non-Returnable Items
For hygiene reasons, the following items cannot be returned:

• Intimate apparel
• Accessories
• Items marked as final sale

Return Process

1. Contact us at info@mayfaircouture.com, +447520604983 within 14 days of receiving your order to request a return.
2. Our team will provide instructions on how to send your item(s) back.
3. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
4. We recommend using a tracked service to ensure your parcel reaches us safely.

Refunds

• Once your return is received and inspected, you will be notified by email.
• If approved, your refund will be processed to the original payment method within 7–10 business days.
• Please note that shipping charges are non-refundable.

Exchanges
At this time, we do not offer direct exchanges. If you would like a different size or style, please return your item for a refund and place a new order.

Faulty or Incorrect Items
If you receive a defective or incorrect product, please contact us immediately at info@mayfaircouture.com, +447520604983. We will arrange a replacement or full refund at no additional cost.

At Mayfair Couture, we are committed to ensuring that shopping for women’s fashion clothing is simple, secure, and stress-free.